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5 Communication Mistakes to Avoid When Handling Customer Issues
If your team sometimes finds it hard to handle customer complaints clearly and effectively, you're not alone. In this post, we uncover 5 common communication mistakes Taiwanese professionals make when dealing with customer issues — and how to fix them to build stronger, more trusted relationships with global clients.

Brian Mc Closkey
Mar 104 min read
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How Cultural Differences Impact Communication in Business
Ever felt lost communicating with international colleagues?
This blog dives into a real-world case between Taiwanese and American professionals to uncover how cultural differences in communication styles—especially high-context vs. low-context—can lead to misunderstanding, discomfort, or even conflict. If you work across borders, this is a must-read for mastering global business interactions.

Brian Mc Closkey
Mar 103 min read
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How to Handle Questions in Business like an Expert
Want to sound confident and professional when answering questions in business?
In this post, you’ll learn a simple 4-step approach to handle questions clearly and effectively—no matter who’s in the room. Discover how to showcase your leadership, build credibility, and communicate with impact in global business settings.

Brian Mc Closkey
Jan 264 min read
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How Expert Presenters Inspire and Connect with Audiences
Discover how top presenters connect, inspire, and leave a lasting impression on their audience. Join us to learn how to transform your presentations into powerful experiences that engage global audiences and boost your professional impact. Stop delivering forgettable presentations!

Brian Mc Closkey
Jan 263 min read
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