Improve your leadership communication skills

About this Program

Would you like to take on more responsibility at work, to be more confident and more proactive during business discussions? If the answer is yes, this program is for you.

 

Our Communication Skills for Leaders program consists of two courses, Actively Participate in Discussions in English, and, Lead and Manage Discussions in English, and is designed to develop and build the business communication skills and the professional business language you need to work with groups and lead teams in business. 

You’ll learn how to create a positive working environment that encourages team members to actively contribute ideas and fully participate in team discussions. 

During this program, you'll develop the skills and learn the professional business language you’ll need to encourage participation, to describe and solve problems, to manage group discussions, to avoid conflict and to reach positive outcomes in business.

Who is this program for?

This program will benefit anyone who works in or leads teams using English. Whether you are an entry-level employee who wants to develop your career, a team leader, a project manager or a more senior manager, this course will develop or enhance your ability to participate in group discussions, to manage and communicate with teams.

Actively Participate in Discussions in English

About this course

This course focuses on building leadership and facilitation communication skills. The course content is designed to develop the communication skills and professional language needed to actively participate in and to lead problem-solving discussions in English.

 

You’ll learn how to lead your team through a problem-solving communication process. That means describing problems clearly and proposing solutions to those problems. It also means facilitating a discussion about those solutions and evaluating them. 

You'll also learn how to challenge ideas professionally in a business situation.

Finally, you'll learn how to oppose and support recommendations as you reach a solution to the problem. 

What you will learn

In this course you will learn how to:

 

  • describe challenges and difficulties in business

  • propose solutions to business problems

  • explore solutions by asking focused follow-up questions

  • discuss and evaluate different solutions

  • describe the benefits and the disadvantages of proposed solutions

  • express support for proposed solutions

  • oppose solutions and explain your reasons

For more information, include your email address and name below. Then press 'Send'. Thanks!

Lead and Manage Discussions in English

About the course

One of the most valuable skills a team leader or manager needs is the ability to facilitate discussions. Having strong facilitation skills allows a leader to encourage communication and discussion within a team and is one of the best ways to build strong teams.

This course focuses on developing and practicing facilitation skills and building the professional language you’ll need to effectively facilitate discussions.

You’ll learn how to encourage participation in the group, how to manage different viewpoints and how to deal with conflict.

You’ll also learn how to build consensus and reach positive and productive outcomes in business discussions. 

What you will learn

In this course you will learn how to:

 

  • express ideas and opinions positively in business situations

  • disagree and agree while moving the discussion forward

  • invite contributions and encourage active participation in business discussions

  • manage different viewpoints in a discussion

  • deal with conflict during a business discussion

  • keep the discussion focused and positive

  • encourage compromise in business decision-making

  • use diplomatic language to avoid conflict

  • maintain a positive and constructive discussion

For more information, include your email address and name below. Then press 'Send'. Thanks!

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