Avnet Asia Pacific – Strengthening Communication Across APAC Teams
Avnet Asia Pacific is a global technology solutions provider supporting customers from startups to enterprises across the entire product lifecycle. As a key player across international markets, strong communication is essential for managers and teams working across functions, regions, and cultures.
01 The Challenge
With over 6,000 employees in Taiwan, Avnet’s L&D team needed to provide scalable communication training to help cross-functional teams:
1
Build stronger relationships with customers, vendors, and suppliers
2
Enhance email communication across APAC
3
Communicate confidently in cross-cultural environments
02 Training Objectives
Strengthen professional communication skills across teams
Enhance collaboration and teamwork
Address department-specific communication gaps
Improve cross-cultural awareness
Reinforce a culture of continuous learning
03 Training Solution: Interactive Half-Day Workshops
Given scheduling limitations, NextGen designed a flexible series of
8 half-day workshops covering four core topics:
Writing
Professional
Emails
3 workshops
Communication Skills for International Business Travel
2 workshops
Social Skills – Building Rapport in Business
2 workshops
Expressing Facts
& Figures
Clearly
1 workshop
04 Measurable Outcomes
The customized program led to clear gains in global communication, confidence, and cross-cultural leadership.
155
Participants
Average attendance of 19 per workshop demonstrated strong engagement.
97.6%
Course Content Rating
Participants rated relevance, value, and practical impact highly.
99%
Trainer Performance
Strong scores for knowledge, facilitation, and delivery.
98.4%
Overall Satisfaction
Consistently high ratings across all sessions, with 48 positive written comments.
05 Management Feedback
Real experiences and results shared by business leaders and professionals.
“NextGen’s workshops always receive high praise from participants, consistently scoring above 4.8 out of 5! Participants said that the content can be effectively used in their work. And most importantly, our trainees are eager to return for more training!"
Allison Tung
Training & Development Executive I Avnet
“NextGen provided our team with the skills they need to communicate more effectively and confidently. The training had an immediate impact, and the feedback was extremely positive - 4.92 out of 5!”
Lydia Chang
Human Resources Training Assistant | RT-Mart
06 Comments from Participants
The comments below reflect the general level of positive comments from participants.
“The training content and the instructor are both impressive!! Overall rating is five stars!”
“The trainer interacts with great care, and I feel I have gained a lot.”
“Relevant to work needs, very useful, and the trainer is very approachable!”
“I would love to have more opportunities to participate in similar training as it is a great”
“I hope there will be more related courses in the future.”
“Very practical, I am interested in similar English topics.”