HR Professionals: Set Learning Goals: Step 3 - Create specific training objectives

Having clear learning objectives for your training program helps you in three ways:

1. It helps you to make decisions about the learning content you need

2. It helps you to clarify what your trainees need to be able to do at the end of the

training program

3. It helps you to decide how best to evaluate the results of the training

Creating clear learning goals can be done in three steps:

Step 1 - Set Global Learning Goals

clarify what trainees can do at the end of the course. [see Set Learning Goals for Training: Step 1 – Set global learning goals]

Step 2 - Clarify the required performance level

clarify what level of performance you require at the end of training

[see Set Learning Goals for Training; Step 2- Clarify the required performance

level]

Step 3 – Create specific training objectives

provide more detail about the global learning goals.

Step 3: Create Specific Training Objectives:

Having decided on global learning objectives and clarified the required performance level, you need to create specific training objectives. Specific training objectives provide more detail about the global learning goals.

Global Learning Goal:

After training the trainees will be able to proactively participate in business conference calls using professional English.

Specific training objectives:

At the end of this course, trainees will:

• be able to use professional business English to politely and professionally interrupt; to ask questions and to make comments in a conference call

• know how to use communication strategies and professional language to confirm and clarify information

• be able to use communication strategies and professional language to deal with questions in a conference call

• know how to use professional language to offer opinions; to express agreement and disagreement in a conference call

This is an example of well-designed specific training objectives.