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English for HR: Clarify a process or procedure

In an international organization where the language of communication is English, you need to communicate clearly with high-quality language. When using English for internal communication, the language must be professional, clear, detailed and suitable.



Here is some high-quality business English you can use to clarify a process or a procedure professionally. You can use this language when speaking or in a professional business email.

When communicating, it's useful to be able to use a few different ways to express yourself. For example, you could say:

"The finance department has asked me to clarify the procedure to .......

"The finance department has instructed me to outline the procedure to ...

"I've been asked by ........ to update everyone on the procedure for .........

"I've been instructed by ...... to explain the process for .......

The quality of the language here is excellent and if you can use this kind of professional business English, not only will you communicate effectively, but you'll impress your international colleagues.


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